Conflict Resolution Workshop
Workplace solutions that put you in control
Imagine a time when someone pushes your buttons, or you and your boss
have a disagreement, or your co-worker gets on your very last nerve–now
picture yourself dealing with the situation along with the pressure of
getting your job done.
In this popular workshop you will learn an easy, practical, step-by-step
method of getting through those difficult times with grace and dignity.
At the end of the session you will be able to take personal responsibility and control of your work life by learning:
These workshops are specifically tailored to the requesting audience. Both the length and scope of the training are chosen by the line/staff division. Participants are asked to contribute dispute scenarios and issues in advance, and when mock mediations are performed, the role playing disputants are from the line/staff division.
Getting What You Need at Work
Interest-based negotiation for everyone
This workshop can be a follow-up to the outline of negotiation discussed in the Conflict Resolution Workshop, or it can stand alone.
It covers the principles and practice of interest-based negotiation in a more detailed way, and shows how the principles of interest-based negotiation can be used informally in every day interactions with co-workers and family members.
You will learn: